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Supervisor Training Program

A semi-custom training program.  Built on pre-existing modules and tailored to each client’s needs/situation.

Approach:  This training program is generally structured as an interactive workshop.  The instructor/facilitator will present instructional material – including industry data and best practices.  The instructor/facilitator will also present and/or discuss Client’s data/approach to each of the topics.  There will be lots of opportunity for the participants to discuss the pros/cons, ask questions, etc.. 

Module Length: Most of the training modules have a range of time associated (for example “1 – 2 hours”).  The variable length is primarily related to the level of interaction expected for that particular module.  For example, if the topic is not controversial (in your group) and there is not a lot of discussion expected, then the module can be taught in the shorter length of time.  However, if the module is expected to result in a high degree of debate/discussion and/or questions (maybe the topic of a recent change in your organization) or maybe this is an issue that you WANT people to discuss or debate – due to an impending decision/change – then we should allow the high end of the time range.  This is normally discussed and agreed during the class design process.

“Single Class” versus “Intro & Follow-up” Approach:  Classes can be designed as a single-day or multiple-day program depending on the desired content.  A multiple-day program can be presented as either a single class (e.g. a two-day class presented during two contiguous days) or separated (Part 1 and Part 2 separated by a period of weeks/months).

·         A two-part program can be designed so that Part 1/Day 1 is the introduction to a topic and then Part 2/Day 2 is a continuation and more advanced discussion of the same topics.

·         Or, a two-part program can be designed so that Part 1/Day 1 covers some topics (e.g. foundational concepts) and Part 2/Day 2 are the more advanced topics that build on the foundation.

Note:  The two-part approach provides a deeper learning opportunity.  It allows students time to absorb the material, utilize the new concepts (either through actual application or as assigned exercises) and then reinforce the learning through further discussion with the instructor/class.

Class Time: A typical classroom day should include approximately 6 hours of material.  This allows time for a comfortable lunch break (60 minutes recommended) and other breaks throughout the day (at least one morning break and usually 2 afternoon breaks).  A normal classroom day also includes 30 minutes (+/-) at the end of the day for Q&A and additional discussion.
Click for PDF description of program, including customizable modules.

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